Contact
Please write us at info@moohong.com with any questions, concerns, or technical problems.
We cannot always write back to everyone, but we promise to read all of our messages.
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Email
info@moohong.com
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Post
Seoul, Seocho-gu,
Banpo-dong, 107-7 -
Insta
@moohong_offcial
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Delivery
Please allow up to 5 days to process your order and an additional 5-14 days for international shipping. Your order may experience delays during high demand periods and unexpected courrier situations.
Please note: You will be responsible over any customs or import duties levied by your shipping destination. -
Return
Returns are accepted within 14 days of the delivery date. All items must be in its original condition and packaging, unworn and unused. Once your items have been verified for quality your refund will be processed. This may take up to 5 to 28 business days depending on your location and local bank procedures. Please note: Shipping costs will not be covered and will be deducted from the original payment amount.
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Exchange
Exchanges are accepted within 14 days of the delivery date. All items must be in its original condition and packaging, unworn and unused. For further assistance please contact info@moohong.com